Human Resource Management- Hilton Hotel Essay Example | Topics and Well Written Essays - 4250 words

Human Resource Management- Hilton Hotel - Essay Example Recruitment and Retention of the workforce 20 b. Well being and Happiness at work 21 Introduction Managing humans has always been at the centre of a number of real-life management issues within an organization. The concept ‘human resource management’ has been introduced allowing enough debate to emerge in this arena. According to Storey, â€Å"the concept is shrouded in the managerial hype and its underlying philosophy and character is highly controversial because it lacks precise formulation and agreement as to its significance† (Bratton & Gold, 2001,p.1). The management of human resource has been significant for the success of any organization. Human resource management emphasizes that the employees are key factors driving sustainable growth of the organization given them the competitive advantage over its competitors. In theory, the human resource management is not pretty different from the management of other resources. However, what establishes the different is the type of resource, the people in the organization. Human beings can be seemed as the creative as well as complex resource whose behavior can be influenced by a number of different factors merging either from the internal as well as surrounding environment. Human resource management has various areas like recruitment and selection, training, employee welfare and retention. Each of these segments is important to make the human resources as a competitive advantage for an organization. Moreover, it cannot be denied that in hospitality industry the most crucial resource is the people who are responsible for the service and interact with the guests on a regular basis. So the topic is pretty significant as hotel industry is one of those industries in which human resources are thought to be most crucial for survival. This report is an effort to discuss and analyze the human resource management in Hilton hotel. This report will start off with the brief overview of the organization. In the later segments, the discussion and analysis would be carried out regarding the people management approaches, policies, practices, issues in the human resource management in Hilton hotel. The focus has been kept in two chosen areas including recruitment and retention of the workforce and well being and happiness at work. The research methodology has been discussed in the next chapters with an introduction to the data collection and analysis. In this chapter, an analysis has been done to have an insight into the emerging issues in the arena of human resource management in Hilton hotel. Effort has been put not only to discuss the techniques and tactics used in the human resource management, but also the issue and the way to resolve the same. A conclusion has been inferred from the analysis part with mention of the recommendations which are expected to enhance the human resource management further to increase the effectiveness of the critical resource in Hilton hotel. Brief Overview of Hilton Hotel Hilton Hotel has earned a huge amount of popularity in the hotel industry segment taken in an international context. The hotel company has successfully been able to internationalize its operations through extending its network to around 76 countries spread around the world. Hilton Hotel by operating through a network of six continents has been able to address the needs of its international customers through the creation of around 530 hotel outlets. The hotel and resort properties of